As information to our customers we hereby outline the warranty obligations applicable to BODY BIKE Indoor Cycles.
The warranty comes into force the moment the unit leaves BODY BIKE International A/S.
Any part not mentioned below is not covered by warranty. This means that consumable items (including, but not limited to, the SMART Release handles, adjustment handles, the Poly V-belt, brake pad, handlebar rubber, saddle, silicone generator wheel) which are subject to continuous wear and tear, are not covered by warranty.
The warranty covers failures as a result of a manufacturing fault and occurred during normal use. It does not extend to faults resulting from misuse, abuse, damage incurred during loading, transportation or improper storage, or where the indoor cycle has been used other than as recommended by BODY BIKE, or modified without BODYBIKE’s consent. The cycles are made for indoor use in a well-ventilated room. Do not place the cycles outdoors or in a high humidity environment like near a swimming pool.
The warranty only applies to cycles equipped with original BODY BIKE spare parts. All warranties are cancelled if the cycle has been modified or in any way not used as intended.
Over time sunlight and other environmental impacts will affect the plastic and rubber parts. Hardened rubber, faded colours or other issues caused by environmental impacts are not covered by any warranties.
In the event of a warranty, repairs will be carried out by BODY BIKE Australia. There will be no costs involved to you for any warranty repairs.
5 YEARS - Frame
3 YEARS - Crank
2 YEARS - Flywheel & Pulley, Manufacturing Defects, Loadcell / Brake unit / Control Box, Console
1 YEAR - Generator, Body Bike Australia 2 in 1 Pedals
LIFETIME - Pedal Arms
Stuff wears out and needs to be replaced and maintained if you ride hard. Sometimes, things can even break. That's beyond our control in most cases.
We can, however, guarantee that our pedals will be free from defects in manufacturing and design for a period of at least one year from date of purchase.
But, please remember that high performance bike parts need to be serviced regularly and if you have an issue that arises from a lack of maintenance, then its not going to be covered by warranty if it breaks.
In any case, Body Bike Australia Pty Ltd is not responsible for what you do with your indoor bike and we cannot be responsible for products which break when not serviced regularly or which have been used inconsistently with the product's design.